When selecting an agent, focus on the following elements:
Industry certification qualifications: ISO system certification, Customs AEO certification (new digital customs clearance capability requirements added from 2025)
Overseas warehouse layout: Whether there are bonded warehouses or overseas warehouses in target markets (especially in regions with significant differences in door and window standards like Europe and America)
Case data verification: Request export clearance documents for similar products in the past 2 years (note the 2024 HS code adjustment records)
Risk control system completeness: Should include quality dispute resolution mechanisms and exchange rate fluctuation response plans
What special certifications are required for door and window product exports?
Different markets have differentiated requirements:
European Union Market: CE certification (EN 14351-1 door and window performance standards), EPD environmental declaration
North American MarketENERGY STAR energy efficiency certification, NFRC labeling system
Australian marketWERS water efficiency rating + AS 2047 wind pressure resistance test
Middle East marketGCC certification + dust test report (new anti-corrosion testing item added in 2025)
How do export agents handle transportation damage issues for doors and windows?
Mature agents implement a three-level protection system:
Packaging stageUse EPE pearl cotton + honeycomb board to reinforce corner protection
Container loading processAdopt air cushion film filling system with loading density controlled at 85%-92%
: Require the agent to purchase liability insurance of at least 5 million yuanRequire agents to purchase All Risks insurance (covering accidental damage during loading/unloading)
Case study: A Zhejiang enterprise reduced glass breakage rate from 3.2% to 0.7% using agents intelligent container loading system
What risks should be considered when exploring emerging markets?
Recommendations for emerging markets like Southeast Asia and Africa:
Payment methodPrioritize LC at sight + 30% advance payment combination
Standard adaptationFor example, Vietnam requires doors and windows to meet ASTM E1996 typhoon resistance standard
Customs clearance difficultiesIndonesia requires pre-application for SNI certification, extending customs clearance time to 21 working days
Cultural adaptationMiddle Eastern clients prefer golden hardware fittings, requiring sample confirmation in advance
How to obtain tariff preferences through agents?
Professional agents should possess the following capabilities:
Application of rules of originUtilize RCEP agreement to obtain tariff reductions in ASEAN markets
Pre - ruling service for classificationAccurate classification under HS 76101000 (aluminum doors and windows for construction)
Free trade agreement alignmentGreen product tariff preferences under China-EU CAI framework (effective in 2025)
Data reference: EUs 2024 anti-dumping duty rate on Chinese aluminum profiles is 18.6%, professional classification can avoid misapplication
Do agent services include after-sales dispute resolution?
Quality agents should provide full-chain services:
Quality Dispute HandlingCommission SGS/BV and other institutions for on-site inspections
Legal SupportCoordinate with overseas law firms to handle contract breach cases
Spare parts managementStock spare hardware parts (hinges, pulleys and other vulnerable parts) in overseas warehouses
Special reminder: The contract must specify the dispute resolution location (recommended to choose Singapore International Arbitration Center)